Joe McKendrick

Initiatives such as telematics, AI-driven fraud detection, mobile estimates, and RPA require a cohesive enterprise.

To succeed with its initiatives, the insurer empowered its employees.

Many carriers apply data analytics and artificial intelligence to stay on top of workforce requirements.

Carriers are ahead of other industries in leveraging unmanned aerial vehicle technology for some very good reasons.

Insurers are face challenges navigating GDPR and dealing with many different repositories of information, among others.

Recently deployed capabilities find use cases for the technology in auto and marine coverage.

CSS insurance uses fast sentiment analysis on communications, helping the insurer steer customers toward the best treatment option.

Moving applications from legacy systems to digital ones takes more than simply swapping underlying hardware or adopting cloud.

Five ways that digital technology is transforming the insurance workplace just as much as product.

Carriers are able to leverage delayed flight information to provide customers with various other options of travel, similar to the hospitality online marketplace.