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Business Innovation Garage: Open for Business
Progressive Insurance provided an opportunity to check out its Business Innovation Garage last week. "Mechanics" will work with employees to improve the claims process, understand driving patterns better and improve the Progressive customer experience, explains Erin Baginski, IT Director, Enterprise Architecture Services and Edison Process Leader. Read on to meet some of the 'mechanics' and view projects they're working on in the Garage. photo: Chris McMahon


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