Digital distribution

Robert Klaczak will leverage Lincoln’s digital, automation and data analytics capabilities to improve customer experience.

The insurer first rolled out ISCS SurePower Innovation in 2014 in its home state of Texas.

Softheon's product suite arms the Texas health insurer with improved enrollment and payment reconciliation capabilities.

The Midwest carrier selects Valen Analytics to improve its risk assessment of individual policies.

The carrier will partner with online startup SoFi to create a fully online application for coverage that won’t require a medical exam for a majority of people under 40,

Insurer SVP and strategic innovation leader spoke to INN about the emergence of new data- and mobile-powered insurance models.

Hamilton's CEO talks about the data science-driven platform his company partnered with AIG to build.

However, most companies have yet to fully take advantage of newer digital technologies, study finds.

Taking pride in operational excellence speaks volumes to the technology challenges many insurers face as they evaluate aging systems that can’t perform to the customers’ expectations.

Admiral's quick reworking of attempt to leverage Facebook data reveals how far the industry still has to go to earn trust.