Insurtech

AI-based customer service technology company provides insurers with more sophisticated assessment of claimants needs and how to serve them.

As carriers get more experience with implementing new AI technology, they are becoming proactive about meeting regulation and ethics standards before outside forces impose them.

In this compilation of top matters affecting the insurance landscape, Nationwide and other insurance agencies further explore artificial intelligence, and experts offer tips on preparing for hurricane season and more.

Startup launched in 2023 with Loss Scan, an AI-based product that organizes and presents loss run data, helping agents and carriers identify insureds with risks they can cover.

Travelers annual survey of 1,200 business executives found that 62% were most concerned by cybersecurity risks, and more businesses are getting cyber insurance coverage.

Rapidly changing technology and evolving customer expectations highlight the need for insurer and insurtech partnerships.

Insurers are adding artificial intelligence to streamline processes including claims and underwriting, while also combating fraud.

USAA, MMG Insurance and Munich Re executives spoke about these insurers' efforts to model risk and use data proactively to serve policyholders and prevent bias.

The use of telematics allows auto insurers to tailor policies and pricing to customers based on their driving habits.

Creating and validating an accurate database involves data verification, data cleansing and quality checks.