Preparing for the “next normal”: Customer onboarding in insurance
Insurance companies have rapidly adjusted to the new normal in today’s COVID-19 world, with the essentials of business continuity, cost containment, and remote working under control. Next up are the customer experience and revenue-generating initiatives, including digital sales and services capabilities.
With face-to-face interactions limited by physical distancing, digital has become the way to engage with customers, and some innovative insurers are taking advantage of the current circumstances to reinvent themselves with a new digital brand and offering.
In this webinar, find out from a panel of industry experts:
· What the key factors for success are in launching a self-service insurance business
· Why data and technology are reshaping the future of insurance
· MunichRe’s 100% digital insurance offering with e-signatures and Pega Integration