Ara Trembly

For at least the past decade, some have been predicting the extinction of agents, but there are many reasons why they will continue to thrive.

A new study demonstrates that most users are unable to focus on a single media channel for very long, so how do we get customers to stop and look?

There are scores of companies out there ready to sell you a policy admin upgrade or total replacement, but deciding when to move is like trying to pick the Kentucky Derby winner.

Apple says it will correct “flaws” that enable it to track iPhone users, but what impact will the privacy/location issue have on auto insurance?

Technology should enable complete automation of underwriting to the point where getting insured is a simple plug-and-play process, but will that happen?

An Innovation in Insurance survey confirms that carriers value the input and advice of analysts, but don’t always trust its objectivity.

A reported decline in PC shipments in the first quarter is blamed on everything from the growth of the tablet market to the Japan tsunami, but perhaps there is a much simpler reason.

Crazy as it sounds, the Department of Justice needed a court order to disrupt a botnet that has been operating for a decade.

Cloud computing offers a variety of advantages, but security concerns will grow with the technology.

While the insurance industry has been relatively free of major security problems, a new breach at the Hartford is an ominous sign.

A huge security breach yields only customer names and e-mail addresses, but that’s more than enough to cause significant problems.

Experts say insurance fraud has grown in the current recession, but insurers seem unwilling to fund anti-fraud measures

If perception of risk depends on how it’s described, we need to look closely at the descriptions before making risk-based insurance decisions.

Car manufacturers and consumer electronics giants are working together on a connectivity standard, but seem to be ignoring vehicle and data security.

OnStar and other remote services provide many benefits, but also open the door to theft and vandalism.

As the reality of devastation and loss of life sink in, some seek to point the finger of blame at technology.

A new report says the economy will continue to stall growth in insurance, and points to technology as the competitive differentiator, yet IT budgets are not increasing significantly.

While the former U.S. vice president regularly rails against climate change, he has now found other topics on which to opine.

IBM’s Watson-type systems were inspired by science fiction, but until they can understand context, they will be flawed.

Scientists have built a system that lets you steer with your thoughts, but insurers will have a tough time rating drivers.