Matthew Josefowicz
President/CEOMatthew Josefowicz is director of the insurance practice at Novarica. He can be reached at mj@novarica.com.
Matthew Josefowicz is director of the insurance practice at Novarica. He can be reached at mj@novarica.com.
The lesson is not the old ways are best. The lesson is new market dynamics mean new models.
Were not talking about C-3PO working in a call center. Robo-Advisors means improved analytics, better customer self-service.
Insurance CIOs need to be communicators and story tellers as well as effective managers.
Most of these advanced capabilities are being driven by a combination of five elements: analytics, data, digital channels, modern applications and innovative business practices.
The need to find alternative avenues for growth and for investment returns, combined with a fear of technology companies disrupting insurers business models, has led to renewed interest.
New research from Novarica highlights areas of concern and offers insights on insurers spending and budgeting decisions.
With so many U.S. households still uninsured, insurers are going have to try new things to re-position their product, focusing on consumer needs.
Deployment rates have grown in the year since Novaricas last study on these topics.