Nick Koumentakos is Senior Vice President and Mid-Atlantic Sales & Service Executive at Capital One Bank. In this role, Mr. Koumentakos leads the team responsible for developing and executing the banks branch distribution sales and service strategies and practices. Since joining the organization in 2002, his efforts have helped the organization achieve record customer interaction results year after year. Mr. Koumentakos possesses over 25 years of sales and service experience within the financial services industry. Prior to his position at Capital One Bank, he served as the Director of Sales at MCT Federal Credit Union in Rockville, MD, where he helped transform the organization into a proactive sales culture. As a lifelong student of personal money management, he is always looking for ways to enhance the customer conversation and experience leading to a deepening of wallet share.
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Authoritative analysis and perspective for executives leading the digital transformation of the insurance business.