Robert McIsaac

For many carriers, these types of investment decisions are only made once or twice in a generation.

As the Millennial generation comes of age, they will demand fundamental changes — and others as well — from life insurers.

Preparedness is the only weapon against increasingly sophisticated security challenges.

Focusing on the lack of testing makes for snappy headlines. More importantly, though, it's an indication of systemic failures in the development process.

Accurately and consistently estimating the costs of major IT projects is critical for an IT department's and CIO's credibility.