Zack Gipson, military-focused insurer's chief innovation officer, also discusses the challenges of bringing a human touch to digital channels in a brief but candid Q&A.

Jonathan Larsen joins the Chinese insurer after 18 years at the banking giant.

Google Play and CFSI aim to improve use of financial health apps through a storefront organized by consumers' needs and by publishing a guide for app developers.

The tech giant said it is enabling third parties to create financial services apps in the cloud.

Aviva reported a 400 million pound year-over-year increase in tech spend last year, reflecting an industry trend.

ID.me raised $19 million in a Series B round that was led by FTV Capital and included USAA.