Opinion News from Digital Insurance

Without federal oversight establishing uniform standards for AI use or data privacy protection, individual states have created their own rules.

TPAs are adopting intelligent digital solutions for data extraction, transaction processing and compliance, for higher accuracy and better use of employees' time

Global challenges demand coordinated international action and smarter regulation.

Insurance has always been about helping people survive the unexpected and that survival has never been more vital and complex.

Breaches are a matter of when, not if they will occur, and businesses can take key steps to mitigate their risk.

Insurance companies must take a fresh look at the billing and payments experience.

The first time a significant catastrophe occurs, it's a black swan, and then it becomes part of the operating environment for risk management.

Collaboration is vital in technology adoption with IT providing the technical depth and infrastructure expertise, while operations defines the outcomes that matter.

Today's emerging technology trends have given way to a measured approach focused on compliance and sustainability.

Vendors should focus on integration, interoperability and reliability.

Insurance companies must rethink legacy processes and embrace technology.

Life insurance should continue to evolve by adding flexibility, accessibility and immediate value.