Opinion News from Digital Insurance

AI is transforming every aspect of insurance from claims to underwriting, allowing carriers to personalize policies to customers' needs.

Prepping clients for natural disasters and climate emergencies should start with coverage and end with estate planning.

A shift is underway to serve small businesses efficiently and profitably with streamlined tools and products tailored to their needs.

By making healthcare more affordable for work, businesses reap rewards in the long run.

Understanding the factors that can lead to new product failure and learning the keys to successful outcomes.

Insurers are reimagining operating models, products and value propositions.

The adoption of Agentic AI enables carriers to redefine insurance from initial customer contact through claims resolution.

A look at why causal reasoning—not more data—must drive insurance innovation.

Insurers should adopt proactive security measures and build resilience into systems.

Budget cuts at the federal disaster agency are forcing insurance carriers to rethink underwriting, reinsurance, and catastrophe modeling, and pivot accordingly.

A comprehensive benefits package, including voluntary benefits, can help employees spend less on medical care and keep their savings intact.

As insurers, the job is to help clients model the previously unmodellable.

Enterprise data governance is the foundation for safe, scalable AI that transforms underwriting, claims, and distribution.

Modernization should never be viewed solely as an IT project.

Carriers re-evaluating their company's business process outsourcing expect the integration of Agentic AI into workflows for greater efficiency.

When it comes to digitizing company processes, many mid-market insurers can scale smarter with automation and strategic partnerships.

The transformative potential of AI depends on the underwriters, actuaries, agents and policyholders who interact with it.

AI isn't about replacing human judgement but about preparing employees to use it with confidence.

Five ways technologies and revised processes are helping insurance organizations better predict and protect.