Insurance

In a flat market, P&C insurers’ success now hinges on customer segmentation, tailored propositions and delighting them with innovative products and services, according to Bain & Co.

Companies seek competitive advantage in industry; investments in talent and technology also rate high on wish list, according to KPMG survey.

Annual payments for uninsured claims total $2.6 billion, up 75 percent in 10 years.

Claimatic, a software system for P&C claims, is designed to integrate multiple data sources in real-time and identify the best available resource using loss location, adjuster or inspector qualifications, availability.

As a result of the acquisition, Guardian will gain a presence on six individual state exchanges.

Philadelphia Insurance reengineers its expert decision support system for greater accuracy.

Deloitte research finds that financial services is the industry most targeted by cyber criminals.

Online consumers who access social networking sites from a smartphone are more likely to read, comment, like or share content posted by a company than their PC counterparts.

ClaimCenter enables claims organizations to define, enforce and refine their preferred claim-handling practices, Guidewire says.

The new version of FINEOS Claims includes more than 500 new features and improvements.

AIG creates new, web-based, multilingual administration system to enable business growth.

Cheap connected sensors soon could disrupt insurance product creation, distribution, services, pricing, data and analytics and business metrics, according to SMA.

The Government Accountability Office places blame for the site’s rising price on poor planning and supervision of contractors who built the federal health exchange in testimony for a congressional hearing Thursday in the Republican-led House.

The most widely regarded as well as the most vilified state-run operations are experiencing technical glitches and data-management challenges.

Insurer expects to increase operational efficiency through automation and improved data analytics and real-time reporting.

SaaS-based workers’ compensation underwriting workstation delivers new business gains.

Private exchanges change the way employee benefits have historically been offered; now the employee makes the decisions about their health care.

John Bruno’s responsibilities will include empowering clients with innovative technology solutions.

Every insurer needs to compete on products and information turned around in light-speed fashion.

Making the quantitative case is a long-practiced ritual in many insurance organizations.