With 400,000 insurance professionals expected to retire in the next few years, attracting the next generation is vital. Laurissa Berk, director of global and experiential education at the UConn School of Business, shares how their institution is preparing students for insurance and STEM careers.

Katie Kahl, chief product officer at iPipeline, looks at how AI is shaping the future of the insurance industry, its impact on customer demands and the automation of various processes.

Citi's global commercial bank head talks about why understanding your clients is critical for bankers.

How does mentorship yield dividends for leading a major carrier's technology efforts?

The talent shortage in the insurance industry is real. But Martinelli says recruiting and retaining young workers is not impossible.

Ellevest CEO and co-founder Sallie Krawcheck joins Chana Schoenberger, editor-in-chief of American Banker, to discuss how the investing world is changing and how women in banking and finance can succeed.

Nikkee Rhody, chief of strategy at Central Payments, and Shannon Huether, vice president of project management and implementations, explain how the company tailored every aspect of its hiring practice to make sure it reaches the talented women that other fintechs overlook.

Banks, fintechs, and financial institutions may have stepped up their diversity and inclusion efforts, but these industries still have a retention problem. What are the issues at play and what can be done to keep executive women in the C-Suite?

Insurers are feeling the pinch of increased staff turnover at a time when they are building to transform.

There is a gaping hole in the financial system in North Minneapolis, where people are preyed upon by payday lenders and fringe bankers, according to Debra Hurston, executive director of the Association for Black Economic Power. Hurston is creating a credit union for this community to help break residents out of a cycle of exploitation and debt. But the issue is far bigger than one city, and the opportunity is one that any bank or credit union can seize.

A conversation about where insurers are looking to prioritize transformation this year

Extreme weather events are diversifying. How insurers can use digital to prepare policyholders.

Join the newly appointed executive for a look at the changes happening at the online financial services company and broader fintech industry.

COVID-19 has shown us that technology can rapidly evolve to meet customer needs, in areas from contactless payments to digital banking to mobile wallets. However, we still see great disparities when it comes to the use of contactless and digital banking by low- to moderate-income (LMI) workers. The question is, will emerging tech in the post-COVID economy provide an opportunity to include new people in the financial system-- or leave them even further behind?

Artificial intelligence (AI) is increasingly gaining ground in a number of areas of banking and financial services. However, there is growing evidence that AI systems are biased.

PaymentSource's Daniel Wolfe sits down with Carey O'Connor Kolaja, AU10TIX's new CEO to discuss the rise in synthetic fraud, the fastest-growing financial crime, and how payments security has been changed by the pandemic.

The industry has long talked about embracing digital technology — but the time for talk may be over.

Artificial intelligence presents new and unique challenges to ethics and morality. U.S. Bank discusses why a deliberate ethical framework must serve as the bedrock for any company's AI efforts

Skills professionals need to succeed in today's technology-focused environment.

As the use of internet of things (IoT) devices and artificial intelligence grow in popularity, their adoption is creating real risks for end users and insurers alike. As bad actors use it to perpetrate new kinds of fraud, carriers can also utilize it to identify these risks and fraudulent claims more quickly.

A discussion focusing on the factors affecting auto insurance pricing and a look at how autonomous and electric vehicles are changing the insurance space.

Join Hemant Sarma from Chubb as he shares where the greatest opportunities are for digital transformation.

Insurance risks are constantly evolving and the latest research from Digital Insurance highlights the factors insurers should be watching in 2024.

Technology is enabling the creation of new products to enhance existing services and provide solutions to old problems.

As incentive marketing and payments preferences change, Geeta Chandan, vice president and head of product and loyalty at Discover, will join us at American Banker's Payments Forum to discuss opportunities and challenges. interview at Payments Forum

A discussion of current issues in claims amid supply chain and staff crunches.

Insurance professionals discuss what's to come in 2023.

Arizent research reveals how insurance companies stack up when it comes to making analytical decisions.

Insurance companies using AI must ensure that algorithms are free from conscious or unconscious bias.

Exclusive Digital Insurance research explores how insurance carriers can stand apart and automate intelligently.

The Federal Open Market Committee cut the fed funds target again in December but signaled fewer cuts in 2025. There was some dissent. The markets are watching to see if the Federal Reserve pauses its easing cycle in January. Brian Rehling, head of global fixed-income strategy at Wells Fargo Investment Institute, recaps and parses the previous day's FOMC meeting and Fed Chair Jerome Powell's press conference.