Assurant has acquired Fixt, a provider of on-demand mobile device support and repair scheduling. Fixt's network of more than 1,500 technicians will be integrated with Assurant's fulfillment platform.
“Assurant continues to invest in creating uniquely better experiences for our client’s customers,” said Manny Becerra, president of Global Connected Living at Assurant. “Fixt strengthens Assurant’s proprietary device lifecycle management platform, providing customers with expanded options to resolve issues with their mobile devices and more control to manage their service experience. We’re also excited to welcome the talented Fixt team to Assurant and look forward to working together to bring new innovations to the market.”
Sapiens has partnered with Gradient AI to incorporate the latter's technology into its workers' compensation underwriting and claims platforms. The partnership will eventually work its way into personal lines products, Sapiens says. “Predictive analytics are already significantly impacting business operations and the customer experience in the insurance industry,” said Roni Al-Dor, president and CEO, Sapiens. “Integrating AI capabilities into our core workers’ compensation suites will empower insurers to better forecast future probabilities via real-time insights."
Claim Central Consolidated has hired WeGoLook co-founders Robin Roberson and Kenneth Knoll as managing directors. The executives left the company they started after its acquisition by Crawford & Co. Claim Central's ClaimLogik suite is designed for carriers, adjusters and TPAs and poweres virtual inspections and repair monitoring.
AF Group, a leading national provider of specialty insurance, will use Convr's AI platform to streamline quoting and accuracy with the goal of improving digital customer experience. The four-part platform includes paperwork digitalization, third-party data integration, AI response to underwriting questions, and a risk score."After a thorough review of all options on the market, Convr was the clear choice for us based on the exceptional performance of their platform and strong culture of partnership," said Abel Travis, vice president, Fundamental Underwriters at AF Group. "Together, we look forward to transforming the way insurance – specifically workers' compensation – is delivered to our customers."