Surety insurance is ready for a digital transformation

November 21, 2022 6:20 AM

Jessica Mann, the executive vice president and chief revenue officer of Tinubu, a provider of technology solutions in the surety and credit insurance space, discussed the surety insurance industry and its need to digitally evolve in a written interview with Digital Insurance.

What digital trends are you currently seeing in surety insurance? Where is the industry lacking in technology?

The surety industry has been reliant on paper contracts and manual processing for years, but the pandemic has helped expedite digitization. Digitization of underwriting practices has helped make both carriers and producers more efficient.

Adopting new technologies that help streamline underwriting processes has made it easier for all parties to keep track of workflows and client needs.

How has Tinubu led digital transformation? What kinds of tech have been implemented?

Tinubu is a cloud-based, highly secure solution that is creating simplicity within the insurance industry by automating routine processes, thus allowing clients to improve efficiency and profitability. We've created an end-to-end platform connecting the entire value chain for insurers, brokers and agents, and customers.

How has your professional background prepared you for leading Tinubu’s digital transformation? Are there any digital strategies or technologies you are planning to implement or hope to implement in the future?

This position provides me the opportunity to utilize both my 13+ years of experience in surety with my six years of experience in tech to help manage the growth of one of the industry's top digital platform providers. I have the industry knowledge to help the Tinubu team develop a product that is the best fit for the market and addresses the industry's needs, always keeping in mind how and what they need to effectively manage their business with both internal and external stakeholders.

In the future, we're releasing two new technologies: B2B – using technology to digitally connect the broker and agents, helping to streamline business and a bond form library - to help underwriters be more efficient in responding to agent and account needs by providing an all-inclusive bond form library.

What difficulties have you faced as a female professional in tech? And as a female industry leader, do you have any advice for other women navigating their careers in the insurance and technology spaces?

My advice to other women in tech is to focus on what you enjoy doing, be open to opportunities that may take you outside of your comfort zone, become involved in industry associations to meet as many people as you can throughout your career, and reach out to individuals who you feel could be strong mentors.