Insurance

The life insurance company, which is also parent to John Hancock Life Insurance, is one-third of the way to its goal of $1 billion in value by the end of 2027.

At UnitedHealth Group, artificial intelligence reads aloud summaries of medical charts as nurses drive to patients' homes. It listens to millions of customer calls to find the causes of complaints. One trial even has AI agents calling doctors' offices to schedule appointments for patients.

Carlyle Group is unveiling a new framework for portfolio risk so that asset values reflect the insurance implications associated with severe weather shocks.

Life insurers have offloaded long-term policyholder liabilities into offshore reinsurance and captive subsidiaries, raising concerns over state oversight of opaque investment vehicles and whether insurers have adequately funded claims.

When a new claim enters the system, a race against time begins.

Emirates Airline is offering travel insurance that includes medical coverage for war-related incidents and extended-stay support during disruptions, another example of how Gulf carriers are trying to reboot their businesses now that a US-Iran peace deal is on the table.

Carriers that deliver communication quality, clarity of instructions, compassion from staff, and a single dependable point of contact were remembered and chosen again.

Insurers can break the cycle by expanding their use of global talent, strengthening compliance training and treating administrative support as a strategic capability vs. a back-office expense.

Centene Corp. will offer buyouts to most employees to cut expenses after membership in its health insurance plans dropped substantially over the last year, according to a company spokesperson.

AI is evolving from an attractive innovation into something much closer to an operational necessity.

Allianz SE has emerged as the frontrunner to acquire HSBC Holdings Plc's Singapore insurance unit, people familiar with the matter said.

The specialty insurer favors applying AI to tightly-defined tasks rather than broad application of agentic AI technology.

Cyber incidents, economic pressures and AI emerged as top concerns, according to a survey from The Insurance Information Institute (Triple-I) and Munich Re.

Moving the fastest or spending the most does not guarantee real progress with AI.

Celebrities trademark their own likenesses, calling attention to the commercial risks of deepfakes, and how insurers could write coverage.

Poetic, an artificial intelligence startup, is emerging from stealth with $50 million in funding to help businesses streamline complex tasks, ranging from insurance underwriting to financial compliance.

If insurers can use AI to build a property file, policyholders should have the right to know what is in that file when it affects premium, eligibility, renewal or coverage.

Nearly half, 48%, of customers purchase auto policies digitally, according to the 2026 U.S. Insurance Shopping Study.

Problems will arise without good governance in place to guide AI adoption.

Three of the five candidates for Oklahoma's next insurance commissioner discussed the benefits and dangers of AI for the industry, and how it would figure in their plans if elected.