Insurance

Automation will change underwriting, but judgment, context, and accountability still belong to people.

Nationwide and Whisker Labs share insights related to their partnership and the Ting sensor, which uses artificial intelligence to warn policyholders about potentially catastrophic events.

State Farm could face millions of dollars in penalties in California after the state's insurance regulator alleged the firm mishandled claims related to the 2025 Los Angeles wildfires.

California Assembly advances mortgage protections for wildfire survivors, while agency considers advocates' role in rate increase processes. Meanwhile, state regulators are looking at how insurers use AI, and a look at regulatory budgets reveals which states are doing more with less.

Predicting natural disasters is becoming more important for banks and insurers as climate change increases their occurrence. Last year's wildfires in Los Angeles killed 31 people, destroyed more than 16,000 structures and caused as much as $131 billion in economic and property losses.

Prosecutors said the man they charged with starting the deadly 2025 Palisades Fire in Los Angeles was upset about a failed relationship and not having New Year's Eve plans just before he set a small blaze which rekindled six days later.

Fewer consumers want life insurance since the pandemic, but sales are still growing, with digital tools keeping sales high among the 38% of Americans who are still buying, according to new research.

Insurance tech and legal executives emphasize checking data, and working to build confidence and trust.

Cigna Group will stop offering health plans in the Affordable Care Act marketplaces at the end of this year, executives said, an exit that could pose a fresh challenge for the Obamacare customers who have seen premiums rise sharply.

Carriers gain ground when treating personalization as a structural shift instead of a simple feature enhancement.

A salaried job with health benefits has long been considered the gold standard of employment in the U.S. But now, as sharply rising healthcare premiums eat into workers' pay, young, healthy professionals are rejecting employer-sponsored insurance. Instead, they're going without coverage or finding cheaper options, saying they can't afford to be on the company plan.

The insurance industry's research organization added 10 more states to the first four in its Wildfire Prepared Home designation program. About 35% of U.S. homes in high wildfire risk areas are not yet eligible.

The goal is to improve risk management and expand access to more customers in markets that better data now makes possible.

Alongside a bill that gives homeowners a year of forbearance after state-declared emergencies, lawmakers will consider extending wildfire-related moratoriums.

It's the third year convective storm losses have exceeded $50 billion, according to the report, Severe Convective Storms: State of the Risk from The Insurance Information Institute.

AI is making fraud more sophisticated and harder to detect.

Experts on insurance information and actuarial modeling say AV risk assessments have to be made with incomplete data, making it more difficult to price coverage accurately.

According to Root Insurance research, over 75% of consumers are frustrated with outdated auto insurance pricing.

Moving beyond a model centered on reimbursing claims to one that supports healthier outcomes earlier in the pet care journey.

The state's administrative law office will decide whether to accept Commissioner Ricardo Lara's changes to a law passed as a referendum in 1988, which allows consumer advocates to be compensated for their work.