Companies that manage change effectively are more likely to have a formal, systematic process and a dedicated staff than organizations that manage change poorly, according to new research by Towers Watson. Of the 604 organizations that took part in the study, 57 identified themselves as insurance companies.

The research, “Change and Communication ROI Study,” also identified six activities—leading, measuring, communicating, involving, learning and sustaining—that influence a company's overall change success.

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access