Editor's Note: This is the first in INN's new "Day on the Job" series, in which INN editors spend a day with insurance executives to find out how they overcome the challenges they face on a daily basis.

"If you're in IT and are unable to adjust, you're in the wrong profession." When Pat Rayl, 2nd VP of IT of Aflac tells me this, it sums up her day perfectly. Pat adjusts. She protects, analyzes, manages and adjusts.

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