Countering the economy at large, insurance agencies are adding employee, according to the Best Practices Study from the Independent Insurance Agents & Brokers of America.

“This year’s study indicates that the Best Practices Agencies, overall, continue to perform well, despite facing some challenges in soft market conditions,” says Madelyn Flannagan, the association’s VP of agent development, education and research. “As expected, overall organic growth was down significantly again this year but was buoyed by positive growth in both Personal P&C and Group L&H. This trend continues from 2007 when we began to study the current group of Best Practices Agencies.”

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