According an article in the January 18 New York Times, “Insurance via Internet is Squeezing Agents.” Don’t be so sure, says John Tiene, John Tiene, CEO of the Monmouth Junction, NJ-based Agency Network Exchange, an organization that pools independent agents’ premium for profit sharing to provide the entire membership a stable base to concentrate on sales.

“Digital disruption makes a nice headline,” he says. “The realities of the insurance business, however, are a bit more complex than that.”

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