When it comes to growth, independent property/ casualty agents overwhelmingly point to “ease of doing business” as the keystone in the bridge to their success. Such is the conclusion reached by a study conducted by Deep Customer Connections and commissioned by iter8, a provider of P&C insurance and agency interface software and portals.

Conducted in the fourth quarter of 2009, the study surveyed 405 independent agents and brokers in the United States and Canada to learn their perspective on carrier technology. The survey used open-ended questions and a ranking of specific functionalities important to the agents’ ability to compete, but not provided by the carriers they most frequently represent.

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access