Cincinnati — Anthem Blue Cross and Blue Shield in Ohio announced the expansion of the Zagat Health Survey, an online survey tool that will allow consumers to share their physician experiences with others regarding physicians throughout the entire state. In January 2008, Anthem launched the tool for members to rate physicians in the greater Cincinnati and Dayton markets.
"We're pleased to expand this tool, allowing our members to review and share feedback about physicians throughout the entire state," says Erin Hoeflinger, president of Anthem Blue Cross and Blue Shield in Ohio. "Since launching the tool in January, we have seen a positive response from our members, as nearly 90% of members who completed the survey recommended their providers and offered useful comments about their experiences."
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