I'm tired of hearing the insurance industry lags behind the banking industry when it comes to technology adoption and use, so I can only imagine how insurers feel. It's like being compared to a sibling. Sure, we come from the same parents, but we're very different people. Sure, we're both in the financial services sector, but they are very different types of operations.

Competition can be healthy and lead to improvement, so I was excited to see a report from research and consulting firm Celent that concluded insurers are slightly ahead of banks in their use of big data.

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