Alexandria, Va. — When 10 Generation X independent agents attending the Independent Insurance Agents & Brokers of America (Big I) Young Agents Leadership Conference in San Diego this past September discussed their future, technology was at the forefront of their success strategies.

Meeting with the Strategic Future Issues Work Group, and facilitated by Steve Anderson, an agency consultant, the 20- to 30-year old agents were asked a variety of questions that helped the organization better understand their demographics, culture and associated business requirements. Anderson also probed about how agents plan to use technology in the future.

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