In the last five years, $800 billion in value has shifted between 'bad' and 'good' performance segments in the $4,300 billion global financial services industry according to Oliver, Wyman & Co.'s Shareholder Performance Index (SPI). Good segments, according to the New York-based firm, include specialist providers, such as Charles Schwab, as well as geographic stars like Australia. Conversely, 'bad' segments include Japan and the universal banking sector.The top-five performing U.S.-based large-cap financial services companies in 2001 were: AIG, Citigroup, Fifth Third Bancorp, Northern Trust Corp., and Marsh and McLennan.

Adjusted for volatility of returns, Commonwealth Bank of Australia reported total shareholder return of 423% over the past five years, according to the report. During the same period, Citigroup's total shareholder return was 426%, while AIG's return was 394%.

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