The Internet will continue to be a major focus of insurers' technology spending plans, according to the findings of a new global survey of insurance industry leaders.The survey, conducted by The Economist Intelligence Unit and PricewaterhouseCoopers, reveals that spending on technologies supporting e-business initiatives will increase 89% over the next three years. More than 150 leading insurance providers including carriers, agents/brokers, reinsurers, banks, broker-dealers and dotcoms, participated in the study.
"What surprised us most from the findings is the extent to which the insurance industry is committed to funding and finding ways to use the Internet to better serve its customers," says Charles Brinkley, partner at New York-based PricewaterhouseCoopers.
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