The Citizens and Hanover Insurance Companies have launched The Agency Place, a new, web-based agency portal that provides its network of independent agents with centralized access to all of the information and tools they need to conduct business in the most efficient and simplest manner possible. The Agency Place is available 24 hours a day, seven days a week, making it easier for agents to conduct business on their own schedules.

"We're very pleased to offer this powerful new resource to our agency partners," said Marita Zuraitis, president of the property and casualty companies of Allmerica Financial Corp., the parent company to both Citizens and Hanover. "The portal enables agents to accomplish their work more quickly and efficiently, on their own terms, and at times that are convenient for them. It also simplifies their daily interactions with the company by consolidating several resources into one easy-to-access and easy-to-use interface, helping them to increase productivity, and ultimately profitability."

The Agency Place not only provides quicker access to information and faster transaction processing, it also provides agents with easy access to detailed billing, claims, customer and policy information, Citizens and Hanover executives say. Agents also have access to an extensive library of online documents, forms, manuals and other informational resources that they need to do business with Citizens and Hanover.

The portal, currently in the initial rollout stage, is available to all independent agents representing Citizens and Hanover.

Source: Citizens and Hanover

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access