Less than a month ago, research and consulting firm Celent authored a report on emerging technologies in the P&C sector by charting the adoption rates of various technologies. Among the inner-circle were ubiquitous technologies – portal, fraud scoring, predictive analytics – but lining the outer-circle of technologies with low adoption rates were a spattering of slightly controversial, misunderstood technologies and others which possess potential has only begun to percolate in the industry.
In Boston, yesterday, Celent Senior Analyst Mike Fitzgerald clarified exactly which technologies currently carrying low-implementation rates insurers should be placing bets on for the future. Fitzgerald defined these technologies as disruptive, which is a term Celent has been championing recently, presented them as a necessary means of keeping pace in the industry.
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