Consumers are more satisfied than ever with their auto insurance companies. And, recently, Erie Insurance ranked highest among auto insurers in providing a satisfying purchase experience, according to the J.D. Power and Associates “2013 U.S. Insurance Shopping Study.”
Now in its seventh year, the study is based on responses from more than 16,900 shoppers who requested an auto insurance price quote from at least one competitive insurer in the past 12 months. It examines insurance shopping and purchase behavior and overall satisfaction among customers who recently purchased insurance across three factors: price, distribution channel and policy offerings.
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