Similar to many companies, Hartford Life Insurance Co., an operating unit of Hartford Financial Services Inc., Hartford, Conn., wants to know what its customers are going to do-even before they do it.And the provider is largely succeeding at that, while also building a formidable variable annuity business that generated record sales in 2003 ($16.4 billion, up 42% from 2002). Practically, the company has turned the volatile variable annuity business into a science by using predictive analysis technology.
Using a grid computing solution known as Condor, which was developed at the University of Wisconsin-Madison, the company has been better able to provide income protection guarantees to customers by using Condor to calculate risk.
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