At the midpoint of 2003, researchers are busy analyzing business activity during the first half of the year and providing their forecasts for the next six months and beyond. Technology is one segment that's drawn much attention from experts, given how ingrained IT is in our economy-and how far this sector has crashed since its peak in 2000.It's no secret that many insurers have scaled back their ambitious IT growth plans. The article on page 6, "Carriers' IT Spending Creeping Back Upwards" notes that insurers on average cut their IT budgets by 8% last year. But carriers' attitudes toward IT spending appears to be changing-albeit somewhat slowly.
Recent research suggests that carriers intend to start adding more dollars to their technology budgets, but there are other subtle signs I've witnessed that indicate carriers are poised to move ahead with IT implementations.
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