Boston — Over the last 12 months, Best-in-Class organizations experienced 27% fewer data loss incidents than the industry average from trusted internal users, and 92% fewer data loss incidents attributed to malicious outsiders, according to "Data Loss Prevention: Little Leaks Sink the Ship," published by Aberdeen Group, a Harte-Hanks Company.

The Boston-based firm used a variety of criteria—from number of data-loss incidents to number of help desk calls related to data protection—to define the “Best-in-Class” distinction. A survey of these Best-in-Class companies, which included insurance companies, revealed that 64% have established consistent policies for protecting data at rest in back-end systems, data in transit and data in use at the endpoints. Also, 54% have formal documentation, awareness and end-user training programs regarding their data protection policies, which could be beneficial to insurance companies, given their network.

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