It’s no secret that insurers have responded to economic ills and resultant lagging sales with a review of their current technology and communications used to grow their businesses. In particular, life insurers are betting on an outcome that will require a focus on new ways to process that business. Yet this occurs against a backdrop of intense competition—both within the United States and from emerging markets overseas.
So how will U.S. insurers compete?
“Technology will be a key differentiator,” notes Karen Monks, analyst at Boston-based Celent.
To test this theory, Insurance Networking News, in partnership with the insurance analysts at Celent, are conducting key research on if, why and how life insurance carriers are using purpose-built new business processing and underwriting systems to create a competitive advantage. These systems include some or all of the following functions: illustration, electronic application, requirements gathering, underwriting review and e-delivery.
Respondents who complete the
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