For insurers, investments and priorities are shifting beyond exchanges of transactional data with their agents, brokers and MGAs to informed interactions that drive better decisions and improve service, according to “Distribution Management – Connectivity Plans and Priorities, ” a survey from Strategy Meets Action.

The survey was designed to understand IT investment priorities, business drivers and barriers in distribution management, as well as to assess the maturity level of agent/insurer connectivity and better understand how those requirements are influencing technology investment decisions.

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