Enterprise movement to the public cloud has created uncertainty and tension between IT officials and their business counterparts over expectations, costs and complexity, according to a new survey conducted by Forrester Consulting. 

The survey, entitled “Delivering on High Cloud Expectations,” parses responses from 327 enterprise infrastructure executives and architects across industry verticals in the U.S., Europe, the Middle East and Asia. It was conducted on behalf of business software and service provider BMC.

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