Insurers have been forced to embrace mobile technologies both for internal use and their e-business strategies. Along the way, they have developed user interfaces based on assumptions about screen size, browser versions, input and processing capability. Yet mobility is more than smartphones, and the emergence of new connected devices, such as tablet computers like Apple's iPad or Samsung’s Galaxy tablet, will create additional options for media consumption any time and anywhere.

In a new report, “E-Business Strategies for a New Mobile World,” Boston-based financial research and consulting firm Celent examines mobility and associated considerations when updating and developing future versions of an insurer e-business strategy.

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