New York-based New York Life Insurance Co. has added new mobile enhancements to its Virtual Service Center (VSC), a customer self-service Web site.
The changes are intended to enable policy owners and account owners to view information in a form that is automatically optimized for viewing on their mobile device by screen size and resolution. Customers can get detailed information about their insurance policies and annuities, including cash value, premium payment, and beneficiary information as well as transfer funds, change future payments, and alter investment allocations.
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