New York— Mayfield Village, Ohio-based the Progressive Group of Insurance Cos. has been selected as the recipient of the 2008 Excellence in Insurance Operations Award from the Chartered Insurance Operations Professional Institute (CIOP).
This award program honors examples of successful operational innovation and leadership throughout the global insurance community. In qualifying for this award an insurance enterprise must demonstrate an explicit, planned and masterfully executed series of intentions and decisions to optimize and integrate all of its resources to accomplish work in a manner that enables the organization to gain competitive advantage in consistently and profitably winning and retaining targeted customers. For 2008, the focus of the award was "Building, Integrating and Delivering an Outstanding Insurance Customer Experience."
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