Despite ongoing efforts to make it easier for consumers to shop online, many consumers still believe there are too many constraints inhibiting their e-commerce activities.As more consumers opt to use mobile devices to conduct online transactions, businesses, including insurers, need to be prepared to support transactions via handheld computers, personal digital assistants, cell phones and other mobile devices.

In fact, John Fallon, director of wireless for the Dublin, Ireland-based Baltimore Technologies plc, believes the mobile world is one step ahead of PCs.

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