Six Sigma, a process improvement discipline that made headlines in the 1980s and 1990s, may no longer be in the spotlight, but it’s still thriving in the insurance industry, at least among some larger carriers. Given the potential savings, it’s no mystery why.
Douglas Mader, CEO of SigmaPro Inc., a Six Sigma training and consulting company in Fort Collins, Colo., says companies should expect net savings of $300,000 to $400,000 per project the first year.
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