The topic of service-oriented architecture (SOA) is significantly broad, yet ambiguous enough to inspire a good deal of spirited discourse. There was ample evidence of this at Insurance Networking News’ 1st annual Web Services and SOA Summit in New York on Jan.23, where analysts, carrier representatives and vendors exchanged views over the course of the day.

Ron Schmelzer, managing partner at Baltimore, Md.-based SOA research and advisory group ZapThink LLC, urged attendees to view SOA less as a technology, than a philosophy.

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