DOC MANAGEMENT AIDS DISASTER RECOVERYJoseph Maiorana Insurance Agency Inc., a New Orleans, Louisiana-based firm, credits Cabinet NG Inc., Huntsville, Ala., with enabling the agency to remain in business in the aftermath of Hurricane Katrina. Since 2003, the agency based its firm-wide document management process on Cabinet NG's Document Management (CNG-SAFE) software. After Katrina, Maiorana Insurance's offices were under 5 feet of water, forcing the firm to evacuate and set up temporary operations in Texas and then to its current headquarters in Louisiana. Throughout the ordeal, the company was able to continue serving its 300-plus customers, many of whom were also victims of Katrina.


Protecting internal and external correspondence has become a corporate priority, and an Ottawa, Ont.-based firm is offering a suite of products designed to meet the policy, compliance and messaging security needs of large enterprises. Titus Labs Inc., a provider of policy management software solutions, has created a suite of three scalable products: Message Classification V2.4, MessageRights V2.5, and Rights Gateway V1.1. The products are designed to facilitate compliance with regulations such as Sarbanes-Oxley, NASD rule 2210, 3110, NYSE rule 440 and HIPAA. Clients include the U.S. Army Forces Command, Johns Hopkins University Applied Physics Laboratory, the U.K.'s Fife Constabulary.


SC-integrity and Lexington Insurance Co., a member of American International Group Inc. (AIG), New York, are working together to reduce cargo theft. SC-integrity, a Bothell, Wash.-based firm, sells SC-tracker, a cargo tracking and monitoring device. Along with Lexington Insurance, which underwrites complex transportation risk, SC-integrity is encouraging motor carriers and shippers to use a combination of security driven loss prevention techniques and SC-tracker. The device is buried within the cargo-rather than on the trailer-enabling cargo to be tracked from point of origin to point of destination remotely over the Web. The monitoring system will immediately notify security personnel if the cargo is being stolen.


RegEd Inc., a business unit of Fiserv Inc., Brookfield, Wis., has released ComplaintTrax, a Web-based tracking system that manages 3070 complaints and streamlines NASD filing. The product provides a central repository for storing complaint details and has a search facility that enables users to instantly locate information. ComplaintTrax guarantees that 3070 requirements are met prior to filing through built-in NASD verification and features comprehensive reporting functionality that allows clients to quickly identify the root cause of complaints. ComplaintTrax, along with AdTrax, AuditTrax, CourseTrax, DataTrax and InsuranceTrax, function as stand-alone products or as integrated components of the Trax suite.


In the wake of an unprecedented number of high-profile security breaches and incidents of lost backup tapes, viruses, spyware, and hacking attacks, Network Appliance Inc., an a Sunnyvale, Calif.-based enterprise storage solutions provider, has unveiled its Uncompromised Security Initiative. The NetApp initiative provides a vision and a roadmap for customers who want best-in-class data management, with military-grade security. Two core tenets define uncompromised security, according to the company: strong protection for data-regardless of where it is located or what devices it touches; and no tradeoff in performance, interoperability, high availability or simplicity. In addition to building security into its product portfolio, NetApp is rolling out educational tools to help customers better understand their data security risks and the ways they can tune their IT infrastructure to mitigate those risks without having to "rip and replace" or make unrealistic investments.


Arlington-based e-know Inc. has released the Compliance Cockpit, a Web-based executive command center designed to make it easy for managers to plan, execute and track complex business initiatives. Compliance professionals use the software to create and deploy policies across the organization and track progress toward objectives. No engineers or technical specialists are required to pilot the Compliance Cockpit, and policies and other content can be added in just a few hours, according to the company.

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