The agent/carrier relationship is like no other-sometimes considered a match made in heaven, it also can be a source of bitter frustration as both parties try to make their expectations known and communicate effectively. INN gathered like minds in this exclusive forum, which offers perspectives as varied as their origination: a carrier that works primarily with a broker/dealer network, a successful independent agent, an industry consultant and two industry experts who represent agents, their technology efforts and the standards used by both agents and carriers. INN's exclusive forum addresses the all-important shared objective: building business together.

Describe the ideal state of the agent-carrier relationship. Is it a partnership? What should each party bring to the relationship in terms of technology?

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