To successfully deliver e-signatures and e-delivery applications, insurers should begin by implementing them in a single process or product, according to a strategic analysis released by ACORD and developed by international law firm Locke Lord LLP.
"Over the past few years, interest and work around e-signatures and e-delivery increased dramatically,” said Marcia Berner, ACORD’s director of implementation services. “Agents and carriers came to us with a strong desire to implement them, but with major concerns about the right way to do both and to work with each other in the process. By talking with both groups, it became clear that both have common questions and concerns mostly based in making sure they are clear on the legal requirements and how to make sure they are met. With ACORD's unique role in the industry, we felt that this was an area in which we could help bring parties together, and it fits nicely into our 2020 initiative, an initiative that is looking towards increased implementation and the future of the industry," concluded Berner.
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