Washington – Thanks in part to technology that automates the credit-verification process within 48 hours, an unlikely contender is entering the mortgage lending business. A division of Citigroup Inc. is piloting a program to offer mortgages to Washington-area residents with "limited credit histories" who "therefore often end up with high-cost or risky home loans." Setting aside $200 million for the program, the division, CitiMortgage, has partnered with Fannie Mae, Washington, D.C. and State Farm Mutual Automobile Insurance Co., Bloomington, Ill., which together agreed to buy $100 million worth of the loans. To qualify for the program, a person must be in the country legally and have alternate credit lines, such as rental payments, utility bills or a tithing record, that a lender can use to evaluate creditworthiness. Historically, gathering the paperwork to confirm these trade lines has been a laborious process that could take months, which often discouraged potential buyers and hurt their chances of closing a deal, reports
Neighborhood Housing Services, a sister organization of Washington, D.C.-based housing advocacy group NeighborWorks America, will use a system that automates the credit verification process and delivers results to CitiMortgage within 48 hours. The technology evaluates whatever information is available at the national credit bureaus as well as from other sources.
To participate in the mortgage program, called R-Home, potential borrowers will first go through credit counseling. One of two District-based nonprofit groups, HomeFree-USA or Manna Mortgage, will work with potential borrowers, vet their qualifications and match them with a loan. If the best loan is with CitiMortgage, then CitiMortgage will fund that loan and sell it to Neighborhood Housing Services, reports the Post. The nonprofit group will then sell the loans to State Farm and Fannie Mae. Sources: The Washington Post, American Banker
-
The 2025 Telematics Report from SambaSafety reveals that 88% of fleets use telematics for safety reasons.
October 30 -
Insurers should adopt a customer-first strategy that fuses high-tech tools with high-touch engagement.
October 30FECUND Software Services. -
Erie Insurance, NJM and Liberty Mutual rank highest in overall customer satisfaction, according to the 2025 J.D. Power U.S. Auto Claims Satisfaction study.
October 30 -
A commonly used standard for property and casualty insurance will offer a carve-out for generative AI liability starting in January. Startups like Testudo, Vouch and Armilla AI stand by to scoop up that business.
October 30 -
Of the 15 states most affected by natural disasters, California and Florida had the highest non-renewal rates in 2024, a Weiss Ratings study found.
October 29 -
Digital Insurance spoke with Ashok Krishnan, an innovation executive at AXA XL, about AI's impact in underwriting operations.
October 29




