The Hanover Insurance Group Inc. is upgrading its suite of specialized products for small to mid-sized technology companies. New errors and omissions (E&O) capabilities are available in most states, while more business owners and commercial package policy enhancements will launch in Q1 2012.

The Hanover says its agent partners can solve technology business challenges in more than 125 classes, including the information technology, electronics manufacturing, and telecommunication service provider industries.

E&O coverage includes claim-made coverage with notice of claim limited to described authorized persons; a definition of covered services, extending to all insured products and work; a broad definition of anomaly (wrongful act) that includes breach of warranty or representation as well as information security coverage; and coverage for the insured's website activities and virus transmission liability, according to The Hanover.

The company says other features are pre-claim assistance included in supplementary payments, which do not reduce the limit of liability available; non-binding arbitration, which reduces the per claim retention by 50 percent or $10,000, whichever is less; and an unlimited optional extended reporting period.

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