Des Moines, Iowa - Recognizing the value of saving time and money with online access to disability claim information, The Principal Financial Group is offering enhanced employer reporting capabilities for long-term and short-term disability. A new report design will give employers daily access to information such as claim status and trend data."When we started seeing a need from a few customers for this type of reporting, we realized this reporting model would benefit all of our group disability customers," says Cindy Ford, claims director, the Principal Financial Group. "Our goal is to provide employers not only with the information necessary to understand their current employee claims, but also with a trend reporting program that might help reduce claims going forward and enable employees to continue working."

Internet-based reporting is designed to save time and costs for employers by showing more detailed information about disability claims. For example, a customer with multiple locations could use this report to identify a particular location experiencing a higher claim incidence than other locations. The employer could then work with The Principal to identify potential issues and implement wellness or safety programs to alleviate the same problem in the future.

Earlier this year, The Principal added additional years of claim history to give employers a better look at claims trends related to disability. Reporting data is available at both an individual claim level and as summary information including the following:

  • Current and pending claims by employee status
  • Total amount of benefits paid for active claims
  • Social Security disability approval
  • Analysis of active claims by location

"Looking at ways to make disability claims management easier for employers and their employees, we also recently introduced a simplified online claims submission form process for employees," says Ford. "We're empowering our customers with the tools and information they need to better manage disability claims and impact future incidents."
Source: The Principal Financial Group

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