While it's impossible to know what you don't know about the massive stores of data insurers accumulate, it's also possible to not understand what you know. That's where predictive analytics comes in. Vince Franz, VP and Chief Actuary, Celina Insurance Group, talked with Insurance Networking News about actuarial practices, the role of predictive analytics and how to justify the cost of such a project.

INN: How did you first get interested in using predictive analytics, and how long ago was that?

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