For the Western and Southern Financial Group, developing life insurance and annuity products requires software to support their operations. Shortening the time required to develop such software can make these products ready for market introduction sooner, and subsequently produce a competitive advantage.

In the fall of 2006, Cincinnati-based Western and Southern tasked Sogeti USA, a Dayton, Ohio-based IT consultancy, to help improve its test process. Ultimately, they wanted to reduce the time to maturity of their software development. In order to do so, they had to assess where they were in their test process, determine where and what could be improved, and outline a plan of action to reach their desired objectives.

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