The narrowing but persistent gulf that exists between the promise and reality of standardization was top of mind at the ACORD Implementation Forum this week in Fort Lauderdale, Fla.

Cultural, technical and political reasons all seem to contribute to this apparent disconnect. “When I began, I was surprised there was so little understanding between the people responsible and regulatory compliance and IT,” says Ann Henstrand, AVP Industry and Government Affairs for ACORD.

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